Compliments & complaints

We encourage you to give feedback that will help us improve our services. This helps us know what we are doing well and when we need to improve our service to other participants.

We are committed to responding quickly and fairly to all feedback and complaints about the Scheme.

Compliments and Complaints Information Sheet

Compliments and complaints can be made by:


Online: Compliment form

Complaint form

Phone: 1300 607 566
Mail: GPO Box 1391